Return & Exchange
We want you to love your skincare routine. However, we understand that sometimes decisions change. Our 7-Day Hassle-Free Policy covers you for any unintentional mistakes.
Detailed Conditions
Skincare items ki sensitive nature ki wajah se, hum niche di gayi conditions ko strictly follow karte hain:
- Original Seal: Product ki packing aur seal bilkul intact honi chahiye.
- Hygiene Factor: Use kiya hua ya khula hua product return nahi kiya ja sakta.
- Parcel Opening Video: Hum recommend karte hain ke parcel kholte waqt video banayein taake kisi bhi damage ki surat mein asani se exchange ho sakay.
Important: Return request aap parcel receive karne ke 7 din ke andar WhatsApp par notify karein.
Steps to Exchange
Process bohat asaan hai:
- WhatsApp par humein apna Order Number aur product ki photo bhejein.
- Humara representative 24 hours mein approval dega.
- Aap apna parcel humare Sheikhupura warehouse address par bhej dein.
- Humein parcel receive hote hi aap ka naya product ship kar diya jayega.