Refund Requests
Pogo Mall main aap ka paisa bilkul mehfooz hai. Hum transparency ke sath refunds process karte hain agar hamari taraf se product ghalat ya damaged deliver hua ho.
Verification & Processing
Refund ki request milne par hamari Quality Control team returned item ka jaiza leti hai. Is verification ke baad refund niche diye gaye timelines ke mutabiq hota hai:
- Digital Wallets: JazzCash aur EasyPaisa main 24 se 48 working hours mein refund ho jata hai.
- Bank Accounts: Local bank accounts main refund hone ke liye 3 se 5 working days lagte hain.
Note: Shipping fee non-refundable hoti hai, siwaye un cases ke jahan product defective deliver hua ho.
Instructions
Refund ke liye hamari team aap se WhatsApp par details maange gi. Please apni account details (Bank Name, Account Title, aur IBAN) sahi tareeqay se faraham karein taake koi delay na ho.
