Common FAQs
Pogo Mall main shopping ke hawalay se aksar poochay janay walay sawalat ke jawabat yahan mojood hain.
Authenticity
Are your products 100% original?
Ji haan! Pogo Mall sirf aur sirf 100% Genuine aur Original skincare products deal karta hai. Hum direct brand distributors se mal mangwate hain.
Delivery & Shipping
Delivery main kitna waqt lagta hai?
Lahore aur Sheikhupura main 24-48 hours. Baqi Punjab main 2-3 din aur Karachi, Islamabad, Quetta, Peshawar main 3-5 working days lagtay hain.
Delivery charges kya hain?
Punjab ke liye Rs. 250 aur baqi provinces ke liye Rs. 300. Agar aapka order Rs. 5,000 se upar hai, toh delivery FREE hai.
Payments
Payment ke kon se tareeqay mojood hain?
Hum Cash on Delivery (COD), Direct Bank Transfer, EasyPaisa, JazzCash aur Debit/Credit Card (via 3D Secure System) accept karte hain.
Returns & Refunds
Agar product pasand na aye toh kya return ho sakta hai?
Hygiene ki wajah se agar product khul gaya ho toh return nahi hota. Lekin agar seal intact ho toh aap 7 din ke andar exchange karwa sakte hain.
